Change or cancel your order
Orders can be changed or cancelled within a one-hour window of when they are placed. To changed or cancel your order:
Go to your email order confirmation.
In the email, click the link to the order status page.
On the order summary page that appears, click "Cancel Order."
Once you’ve completed the cancellation process, you will receive an email confirmation.
Please note:
Refunds may take 3-4 days to process on our end, plus the time needed by your financial institution to return the funds to your account.
We’ll send you a final email once the refund has been processed and sent to your financial institution.
Limitations:
Orders cannot be canceled after they’ve shipped.
Cancellations must be requested within the cancellation window.
Once a cancellation request is processed, it cannot be reversed.
We do not support partial order cancellations. If you need to remove some items, please cancel the entire order and place a new one with the correct items.