Domestic (US) Orders
CAKES Body offers two convenient shipping options for domestic orders:
Free Economy Shipping: Arrives within 5-7 business days after shipment.
Faster Shipping: Arrives within 3-5 business days after shipment.- High-demand periods, such as major sales events, may cause delays in processing and shipping. Processing times for orders can vary slightly based on order volume, with tracking numbers issued after processing is completed.
Once your order ships, you’ll receive an email confirmation with tracking details so you can follow its journey.
Tracking numbers are issued once your order has been processed and shipped. Allow up to one business day for processing before tracking details are provided.
If your order shows as delivered but hasn’t arrived, it may be due to common shipping issues or missed scans. Below are steps to troubleshoot or escalate the issue.
Verify Tracking Details: Double-check your tracking link from the shipping carrier for updated information.
Wait for Updates: Depending on the scenario:
Wait 48 hours for missed scans in domestic shipments.
For international or customs-related delays, allow up to 10 days.
When to Contact Support: If the tracking hasn’t updated for an extended period (48 hours domestically or 10 days internationally), reach out to our support team with your order and tracking information.
If your package is still missing, contact our support team for assistance.
International Orders
We’re excited to offer discounted shipping rates for international orders.
Processing Time: Orders are processed within 1 business day.
Shipping Time: International orders placed with CAKES body are processed within 2–3 business days.Typical delivery times after processing are listed below: • United Kingdom: 2–3 business days • European Union: 3–7 business days • Canada & Mexico: 8–17 business days • Australia & New Zealand: 11–15 business days • Rest of World: 10–20 business daysFor international shipments, tracking may experience temporary pauses due to customs clearance or carrier handoffs. These gaps are normal and updates should resume once the package progresses through transit.
You'll receive an email confirmation with tracking details once your package ships.
For international deliveries, if your order has not arrived after the estimated timeframe, please check your tracking details or contact the carrier.
If tracking remains paused beyond 10 days or delivery exceeds the estimated timeframe, contact customer support with your order and tracking details for further investigation.
If you need further assistance, reach out to our support team.